Icepak - Our Company

 

Icepak provides storage and logistics capabilities for primary food producers and manufacturers.  Our stores are fully equipped to handle a range of controlled temperatures.

 

 

We employ a dedicated operations team - driven to design effective supply chain solutions for our customers.

Some of the core attributes which help us stand out:

 

• A ‘store to door’ philosophy and a growing reputation for outstanding service and quality
• Proudly part of the Hall’s Group
• The ability to combine storage and transport capabilities to provide full-service solutions
• Technology that allows us to enhance efficiency with streamlined inventory receiving and real-time performance insight
• Experienced teams who understand customer needs and how to deliver value

 

We start every day with the intent to better the market through quality product and best practice service. At Icepak, our ability to determine and deliver solutions for our customers has been rewarded in glowing testimonials and the reward of repeat business.

 

We start every day with the intent to better the market through quality product and best practice service.

At Icepak, our ability to determine and deliver solutions for our customers has been rewarded with heartfelt testimonials and repeat business. Our daily question is “what have we done to delight our customers today?’

 

 

Technology

 

Our Warehouse Management Software offers streamlined inventory receiving, cycle counting, automatic information capture, electronic data interchange and optimisation of labour and equipment.

 

This means there’s real-time performance insight into productivity, pick rates, receipt and shipment status, inventory availability and more.  We use the world’s leading ‘best in class’ voice picking system.  There is full radio-frequency (RF) wireless terminal and barcode scanning functionality throughout the entire warehouse operation.

 

Detailed Lot Number and Expiry Date Tracking providing rotation via  FIFO and robust product tracking to meet compliance requirements.

 

 

Our values

 

Health and safety considerations are central to all that we do.  We work to ensure our people get home safely every day.

 

We respect and care for our teams, customers and suppliers. It’s our business to care about your business.

 

This carries into our food safety and traceability programs, ensuring that products reach their destination in the freshest, safest way.

 

Our vision is to always be able to take pride in our people, our customers and our business.

Strong team work and ethical behaviour is important to us as is protecting our communities and the environment.

 

We value smart thinking and innovation and believe in taking accountability for delivering results for our people and our customers.